{"id":68,"date":"2026-05-13T20:57:38","date_gmt":"2026-05-13T20:57:38","guid":{"rendered":"https:\/\/cakesbydora.co.uk\/?page_id=68"},"modified":"2026-05-21T18:51:19","modified_gmt":"2026-05-21T18:51:19","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/cakesbydora.co.uk\/?page_id=68","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\t\t
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Cakes by Dora POLICY (Ts&Cs)<\/p>

Thank you for choosing Cakes by Dora.
To ensure quality service and mutual understanding, please read our policies carefully before placing an order.<\/p>

1. ORDERS & BOOKING
All orders must be placed at least 1 week in advance, depending on cake type and size.
-Last minute order may be possible but are subject to availability
– Orders are only confirmed after payment or required deposit is received.<\/p>

2. PAYMENTS
– Full payment or a non-refundable deposit of 50%is required to secure your order, full upfront payment on orders under \u00a330.
– Outstanding balances must be cleared on or before pickup or delivery.
– We do not begin production without payment.<\/p>

3. CANCELLATION & REFUNDS
– Due to the custom nature of our products, we do not offer refunds once production has started.
– Cancellations made before production may be eligible for partial refunds.
– Date changes are subject to availability.<\/p>

4. DESIGN & CUSTOM CAKES.
– Cakes are handcrafted; exact replicas of reference images are not guaranteed, but we aim for close similarity.
– Minor variations in color, size, or decoration may occur.
– By approving the design, you agree to our creative interpretation.<\/p>

5. PICK-UP & DELIVERY.
– Pick-up times must be strictly adhered to.
– Pick up or delivery options. If a customer comes for pick up, no delivery charges, but if we deliver to you, the customer will pay an agreed amount based on location.
– Once a cake leaves our care, we are not responsible for damages caused by handling, heat, or transportation.
– Cakes are best transported in air-conditioned vehicles.<\/p>

6. CAKE CARE & STORAGE.
– Cakes are heat-sensitive.
– Leftover Cakes should be refrigerated when not in use.
We are not responsible for damages due to improper storage or exposure to heat.<\/p>

7. ALLERGIES & INGREDIENTS.
– Please inform us of any allergies before placing an order.
– While care is taken, our kitchen handles all common allergens.<\/p>

8. COMPLAINTS & CLAIMS
– Any issues must be reported within 24 hours of pick-up\/delivery with clear pictures.
– Complaints based on personal taste (sweetness, flavor preference) are not grounds for refunds.<\/p>

9. ACCEPTANCE OF POLICY.
By placing an order with Cakes by Dora, you acknowledge that you have read, understood, and agreed to these policies.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Cakes by Dora POLICY (Ts&Cs) Thank you for choosing Cakes by Dora.To ensure quality service and mutual understanding, please read our policies carefully before placing an order. 1. ORDERS & BOOKING All orders must be placed at least 1 week in advance, depending on cake type and size.-Last minute order may be possible but are […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-68","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/cakesbydora.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/68","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cakesbydora.co.uk\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cakesbydora.co.uk\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cakesbydora.co.uk\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cakesbydora.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=68"}],"version-history":[{"count":4,"href":"https:\/\/cakesbydora.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/68\/revisions"}],"predecessor-version":[{"id":210,"href":"https:\/\/cakesbydora.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/68\/revisions\/210"}],"wp:attachment":[{"href":"https:\/\/cakesbydora.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=68"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}